We understand that privacy is important to our users and community and we aim to respect your privacy in your interactions with our services. This policy is provided to clarify how your information may be collected and used by us.
What We Collect
We reserve the right to collect information about your use and interaction with our services to meet our operational, technical and business requirements.
- When you visit our web sites, we log general data, such as your domain name, the URL of the web page which referred you to our site, which pages you visit on our site, and how much time you spend on each page.
- Like many web sites, we collect and store information automatically and through the use of electronic tools that may be transparent to you. For example, we may log the name of your Internet Service Provider, your IP address, and information provided by and about your Internet browser.
- In our applications, we may collect diagnostic and usage information, including details of functionality you use within the application and any errors and exceptions that may occur.
- If you contact us for support purposes, we keep a record of your email address and any additional information you provide us.
Web site usage and application diagnostic and usage information is collected anonymously and does not include any personally identifiable information. Your IP address is anonymized prior to any information being collected by us.
How We Use This Information
We use this information to monitor and improve our services, and for internal analysis. For web sites, we use IP addresses to analyze trends, administer the site, understand how you use the site, and gather information for aggregate use. For applications, we use diagnostics and usage information to understand how users are utilizing the software and to help us improve usability and functionality.
Your information is not shared with third parties, except those parties providing the technology we utilize to collect the information, and any other parties to which you have consented.
We may disclose your information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims.
We may disclose your information when we believe it necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, and/or to protect our rights and property.
We may share non-personal, aggregated information with our customers, partners, and advertisers. Aggregated information is not linked to any personal information that can identify an individual person.
In the future, we may sell, buy, merge, or partner with other companies or businesses. In such transactions, user information may be among the transferred assets.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Third Party Services
We rely on services provided by third parties to collect the information described in this policy (for example, Google Analytics and Crittercism). We make reasonable efforts to ensure that such third party services are trustworthy. However, we cannot be held responsible for collection or use of your information by such third parties.
We use reasonable efforts to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, and have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect through our services. However, we cannot guarantee that the information will be completely protected at all times. For example, our services may affected by actions outside our control, such as hacking. You acknowledge that you provide personal information at your own risk.
Protecting the privacy of children is especially important. For that reason, we never collect or maintain information from those we actually know are under 13, and no part of our services is structured to attract anyone under 13.
Changes To This Policy
Crookneck Consulting LLC reserves the right to change this policy at any time without notice to you. Please revisit this page from time to time to check for updates. Your continued use of our services following the posting of changes to this policy will constitute your acceptance of those changes.